
We’re here to Help
Our homeowner’s association is professionally managed by RTI/Community Management Associates, Inc. (CMA).
The main phone line for the onsite office is (214) 733-5800, and onsite staff are available M-F, 8:30 a.m. to 5 p.m.
Read ahead for the phone directory related to specific inquiries and issues.
I Have a Question About…
Compliance and Home Improvements
e.g. You need help with your Modification Application or understanding the Modification Design Guidelines or you’ve received a notice about the maintenance of your yard or fence
- For questions or assistance related to your Modification Application >, contact Melba Siebel at 214.733.5819 or msiebel@cmamanagement.com >.
- For compliance questions, queries about the Modification Design Guidelines, or issues related to a violation notice, call 214.733.5800 or email srca@cmamanagement.com > to be directed to support staff on our compliance team.
Use of SRCA Amenities
e.g. How to get my Stonebridge Ranch ID, renting a Beach Club pavilion or the Community Room, etc.
- Contact the onsite office at srca@cmamanagement.com > or 214-733-5800.
My Account
e.g. Billing questions re: annual assessments, refinancing, making a payment; resale certificates; questions about your online account, such as how to reset your password, etc.
- Contact corporate Customer Care at customercare@cmamanagement.com > or 972-943-2828.
Common Area Landscaping Issues
e.g. Plant beds at a village entrance, common area sprinklers, tree maintenance in an SRCA park, etc.
- Contact Brock Whetstone, Landscape & Grounds Manager, at bwhetstone@cmamanagement.com > or 214-733-5813. Alternatively, you can report the issue using our easy online Report an Issue > form.
- If you spot a broken sprinkler in common area during office hours (Monday to Friday, 8:30 a.m. to 5 p.m.), please call the onsite office at 214-733-5800 immediately. If it’s after hours, call Courtesy Patrol at 214-794-4945.
Communications
e.g. This website, the Stonebridge Ranch News magazine, SRCA email blasts, etc.
- Contact Erica Lee, Communications Specialist, at elee@cmamanagement.com > or 214-733-5818.
Courtesy Patrol in Common Areas
- If you witness an after-hours, non-emergency in association-owned common area, call Courtesy Patrol at 214-794-4945.
- If you spot suspicious activity, call the City of McKinney Non-Emergency Police at 972-547-2700.
- In the case of an emergency, call 911.
Street Light Outages & Street Parking issues
- To report street light outages, please contact the electric company directly. Visit the City of McKinney > website for more information.
- For street parking issues, call the City of McKinney Non-Emergency Police at 972-547-2700. The association does not provide enforcement re: street parking issues.
McKinney City Council
- General inquiries for the McKinney City Council may be directed to 972-547-7501. For more contact phone numbers and information related to the Council, please visit the City’s website >.
SRCA Board of Directors or Volunteer Committees
- Contact Greg Herbst, Director of Operations, at gherbst@cmamanagement.com > or 214-733-5801.
General Inquiries
- Contact the onsite office at srca@cmamanagement.com > or 214-733-5800.
onsite Staff Directory
Executive
-
Greg Herbst
Director of Operations
-
Rony Peterson
Executive Assistant
Departmental
-
Mike Cawley
Maintenance Supervisor
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Erica Lee
Communications Specialist
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David Wiest
Lifestyle & Tennis Director
-
Brock Whetstone
Landscape & Grounds Manager
Compliance
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Kara Robinson
Compliance Supervisor
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Pat Liles
Compliance Coordinator
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Gwen Burns
Compliance Coordinator
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Jarred Mercer
Compliance Coordinator
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Josh Merritt
Compliance Coordinator
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Melba Siebel
Administrative Assistant
Office & Operations Support
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Tamra Collins
Community Services Coordinator
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Katreena Fairris
Operations Specialist